Privacy & Legal

PRIVACY STATEMENT

This Privacy Statement, regarding customer and online user information, applies to Gleener® Marketing Inc. (“Gleener”) and its corporate affiliates (“we” or “our”). This privacy statement does not apply to the websites of any business partners of Gleener or to any other third parties, despite linkage of their websites to our website. Those other parties should have their own privacy statements, which you should review.

This privacy statement governs personal information we collect from our customers and from our website users (“you”), through Gleener products, services, websites, contacts, or our relationship with you.

For the purposes of this privacy statement, “corporate affiliates” means any entity or joint venture that is wholly or partially owned or controlled by Gleener. “Business partners” means any subcontractor, vendor or other entity with whom we have an ongoing business relationship to provide products, services, or information. “Personal information” means information which identifies you, such as your name, telephone number, and email address.

Information We Collect

We may ask you to provide personal information when you

  • Use our website
  • Request services, support, or information
  • Place orders for products or services
  • Participate in surveys, drawings, contests or other promotional activities
  • Subscribe to promotional emails or other publications, whether on-line or mailed
  • Apply for a job, submit your resume/CV, or create a candidate profile; or
  • Contact us

Information we may request includes your email address, name, home address, and telephone number. If you make a purchase, we may ask for your credit card number and billing information. Job applicants may be requested to provide information such as educational background, employment experience, and job interest. We may also collect demographic information, such as your business or company information, age, gender, interests, preferences and favorites. Forms that you may fill in will indicate whether information requested is mandatory or voluntary.

We may collect information about your visits to our websites, including the pages you view, the links and ads you click, search terms you enter, and other actions you take in connection with the Gleener websites and services. We may also collect certain information from the browser you used to come to our website, such as your Internet Protocol (IP) address, browser type and language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and to which URL you browse away from our site if you click on a link on our site.

In order to offer you a more consistent and personalized experience in your interactions with Gleener, information collected through one source may be combined with information obtained through other Gleener resources. We may also supplement the information we collect with information obtained from other parties.

Disclosing Personal Information

We may share your personal information with corporate affiliates to carry out transactions you request or to make our business or that of our corporate affiliates more responsive to your needs. We may also disclose your personal information in connection with law enforcement, fraud prevention, or other legal action; as required by law or regulation; or if Gleener reasonably believes it is necessary to protect Gleener, its customers, or the public.

In addition, we may share your personal information with business partners that help Gleener carry out transactions you request or that help Gleener to customize, analyze, and/or improve our communication or relationship with you, and then only with business partners who share Gleener’s commitment to protecting your personal information. Except as described above, we will not disclose your personal information to third parties for their own marketing purposes unless you have provided consent.

Third-Party Websites and Services

Please be aware that other websites that may be accessed through our website may collect personally identifiable information about you. The information practices of those third-party websites linked to Gleener are not covered by this privacy statement.

Selecting Your Communication Preferences

You may choose to receive or not receive marketing communications from Gleener by electing to opt-out from receiving future e-mails by using the “opt-out” feature and link contained in your next received e-mail. Please allow up to 10 business days for your email preferences to take effect.

Because some promotions, such as direct mail catalogs, are developed in advance, you may sometimes receive solicitations after we receive your preference request.

How We Secure Your Personal Information

We are committed to protecting your privacy and the security of personal information that you provide to us. The checkout feature of our online shopping cart, provided by PayPal, uses industry standard Secure Sockets Layer (SSL) encryption technology to protect all of your personal information, including credit card number, name, and address. This industry standard procedure is designed to prevent unauthorized access as the information travels over the Internet, including transmissions from our servers to our order fulfillment center.

Credit card information is thereafter securely maintained on the computers of our order fulfillment center, which is fully responsible for the security of that information.

Collection and Use of Children’s Personal Information

Gleener takes children’s privacy seriously. We do not knowingly collect personal information from children under the age of 13 through our websites.

If you are under 18 years of age, please do not submit any personal information through our websites without the express consent and participation of a parent or guardian.

How We Use Cookies

Gleener web sites uses “cookies” to enable you to sign in to our services and to help personalize your online experience. Visits to our site are anonymous and do not convey personal identifying information unless the user at some time voluntarily provided the information to us. A cookie is a piece of text that is placed on your computer’s hard drive. Depending on the settings you have selected, your browser adds the text to your device as a small file. We use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to enter the same information repeatedly. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You may also delete cookies using options provided by your browser software. If you choose to decline cookies, you may not be able to sign in or use other interactive features of Gleener web sites and services that depend on cookies.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Changes to Our Privacy Statement Regarding Customer and Online User Information

We will occasionally update this privacy statement. If we make changes to the Privacy Statement Regarding Customer and Online User Information or make any material changes to how Gleener will use your personal information, we will revise the Privacy Statement to reflect such changes and revise the statement’s effective date, included at the end of this section. We encourage you to periodically review this statement to be informed of how Gleener is protecting your personal information.

Contacting Us

If you would like to contact us for any reason regarding our privacy practices, please write to us at the following address:

Gleener Marketing Inc.
2095 Madison Avenue
Montreal, QC H4B 2T2
Canada

You may also email us at info@gleener.com.

Privacy Statement Regarding Customer and Online User Information Effective Date: February 1, 2014.

LEGAL STATEMENTS

Patents

The Gleener Ultimate Fuzz Remover and the Gleener On the Go are unique inventions that dramatically remove pills from a variety of fabrics. These designs are patent protected with patents issued and patents pending worldwide.

We take counterfeiting very seriously. In order to protect our customers and our business, we pursue patent, copyright and trademark infringers to the full extent of the law. 

You can read our full Intellectual Property Policy here.

Copyright Notice

All information on this website, including all illustrations, graphics, text, descriptions, meta-tags, html code, forms, proprietary software and code, etc. is protected by copyright laws throughout the world, and is the property of:

  • Gleener Marketing Inc.

No unauthorized copying, distribution, display, or alteration of our copyrighted materials is allowed without our prior permission in writing. Any unauthorized use of any material on our website for any purpose is a willful infringement subject to civil, statutory, and criminal penalties worldwide.

Trademarks and Service Marks

All trademarks and service marks used on this website are protected by applicable state, federal, and international laws. No permission to use or refer to our marks in any way for commercial purposes without prior written permission is stated or implied. Unauthorized use of our trademarks or service marks as embedded meta-tags or search engine keywords in any way is not permitted. Our trademark and service mark rights will be enforced to the fullest extent of the law, and include without limitation the following marks:

  • Gleener®
  • Bring Your Wardrobe Back to Life™
  • Ultimate Fuzz Remover™
  • Gleener On the Go™
  • FURniture Brush™
  • Dryer Dots™

Unauthorized Uses, Including Linking, Framing, Inlining, etc.

We permit unframed linking to our home page only at the URL http://www.gleener.com. Any unauthorized deep linking to other portions of our website, or framed linking which appears on your website, or inlining, which uses material from our website on your website, or any other unauthorized use of any portion of our website other than a link to our home page http://www.gleener.com will be prosecuted to the fullest extent of the law, including any unauthorized use of our URL www.gleener.com. Gleener Marketing Inc. regularly monitors all links to our site of any kind and prosecutes infringers.

Terms of Use

By using this website you agree to all our terms of use as outlined herein including any future changes.

Right to Change Privacy and Legal Policies

We reserve the right to make changes to our policies at any time without notice. It is the responsibility of the user to review these policies periodically and to adhere to any new changes.

Dispute Resolution and Arbitration

The terms of use of this website include your agreement and consent to submit any unresolved disputes concerning the website or products purchased on the website to arbitration in the jurisdiction and venue noted below. This requirement to submit to arbitration in no way limits our rights to seek injunctive or other relief against any infringing users of our website or materials worldwide, nor does it require us to agree or consent to arbitration against any infringers of our intellectual property or other rights.

  1. Reasonable efforts are taken to ensure the accuracy and integrity of all information provided here, but Gleener Marketing Inc. is not responsible for misprints, out-of-date information, or errors. We make no warranty, express or implied, or assume any legal liability or responsibility for the accuracy or completeness of any information contained on this website. All information on this website regarding products and services provided by Gleener Marketing Inc. is subject to change without notice.
  2. This website may provide links to other non-affiliated websites. We make no claim to the trademarks or service marks found on websites we link to, and cannot be responsible for any materials, content, legal or privacy policies or software on such websites.
  3. Although the information on this website is accessible worldwide, not all products or services discussed in this website are necessarily available to all persons or in all geographic locations or jurisdictions. We reserve the right to limit the provision of products or services to any person, geographic area, or jurisdiction and to limit the quantities of any products or services provided. Any offer for any product or service made in the materials on this website is void where prohibited.
  4. THIS WEBSITE AND ITS CONTENTS ARE PROVIDED “AS IS.” GLEENER MARKETING INC. SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL GLEENER MARKETING INC. BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF GLEENER MARKETING INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WHERE PROHIBITED BY STATE LAW, THESE DISCLAIMERS MAY NOT APPLY TO YOU.